Shipping & Collector Guarantee

At Miles Alston Art, we believe that acquiring a piece of art should be as seamless and soul-stirring as the work itself. We stand behind the quality of every canvas and the satisfaction of every collector.

1. Complimentary Shipping (USA)

We are pleased to offer Free Standard Shipping on all original works and prints within the United States.

  • Professional Handling: Every piece is museum-packed using high-grade materials to ensure it arrives in pristine condition.

  • Insured Transit: All shipments are fully insured at no additional cost to you.

  • Tracking: You will receive a tracking number the moment your artwork begins its journey from my studio to your door.

2. Our 365-Day "Total Satisfaction" Guarantee

Art is an emotional investment, and we want you to live with the work to ensure it truly resonates in your space.

  • The Policy: If you are not totally satisfied with your purchase, you may return the artwork for a full refund at no charge to you.

  • The Timeline: This guarantee is valid for one full year (365 days) from the date of purchase.

  • Zero-Cost Returns: We will handle the return shipping costs, making the process completely risk-free.

3. Damage in Transit

While we take every precaution in crating and shipping, accidents can happen.

  • The Promise: If your artwork arrives damaged, we will replace the order free of charge.

  • How to Claim: Simply contact us about delivery with photos of the damaged packaging and the artwork, and we will prioritize your replacement immediately.

Please email us with any question at milesalstonart@gmail.com

Contact

We are dedicated to providing an exceptional experience of selecting and receiving your choice of art work.

Every artwork is handled with the highest level of care, and we proudly stand behind 100% satisfaction or money back on all orders. We also allow returns if you are not satisfied and can always exchange or switch if you have changed your mind.

Should you have any questions regarding a purchase, shipping, or available works, our team is always available to assist. We are committed to serving our collectors with attentiveness, transparency, and support throughout the entire process.

We believe fine art should be accessible, and we strive to ensure every client is able to acquire the painting they want at the right value.

For all inquiries, please contact us here, through the contact page, or through our email milesalstonart@gmail.com.